Help

Reset or Change Passwords

For security reasons, we store your password encrypted, and cannot mail it to you. If you would like to reset your password, fill out the "Forgot your password?" form and we will send you an email at the address you gave when you registered with the College to start the process of resetting your password. If the problem exists please use go to Login Help

What is My Username/Login?

Your web site login/username is your College ID. Your College ID is a 5 digit number which appears on all of the Invoices, Subscription Notices or receipt of your Register of Training Forms.

What is My Password?

If you do not remember or need to change your password please use the "Forgot your password?" form. All passwords in our systems are encrypted for your protection and are not visible to the College IT staff.

Accessibility

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This site has been designed to be completely accessible and usable, working in accordance with the Web Content Accessibility Guidelines (WCAG v1.0). If there is anything on this site — accessibility or validation related — that is not according to the standard, please contact the Site Administration, .

Access keys

Access keys are a navigation device enabling you to get around this web site using your keyboard.

In-depth information about access keys can be found at W3C Accessibility Guidelines.

Available access keys

This site uses a setup that closely matches most international recommendations on access keys. These are:

• 1 — Home Page
• 2 — Skip to content
• 3 — Site Map
• 4 — Search field focus
• 5 — Advanced Search
• 6 — Site navigation tree
• 9 — Contact information
• 0 — Access Key details

Using access keys in different web browsers

Internet Explorer 5+ (Windows)

Hold down the Alt key, press the number or letter of the access key, release both keys then press ENTER.

Firefox, Mozilla and Netscape 7+ (Windows)

Hold down the Alt key and press the number or letter of the access key.

Firefox, Mozilla and Netscape 7+ (Mac OS X)

Hold down the Ctrl key and press the number or letter of the access key.

Safari and Omniweb (Mac OS X)

Hold down the Ctrl key and press the number or letter of the access key.

Konqueror (Linux)

Press and release the Ctrl key, then press the number or letter of the access key.

Internet Explorer 4 (Windows)

Hold down the Alt key and press the number or letter of the access key.

Internet Explorer 5+ (Mac)

Hold down the Ctrl key and press the number or letter of the access key.

Internet Explorer 4.5 (Mac)

Access keys are not supported, please use a different browser.

Netscape 6 and earlier (All platforms)

Access keys are not supported, please use a different browser.

Accessibility Statement

We have undertaken to use our knowledge and understanding of the ways in which different people access the Internet, to develop a web site that is clear and simple for everybody to use.

Validation

We have used XHTML 1.0 and CSS that conforms to specification, as laid out by the W3C because we believe that usability and accessibility must have a solid foundation. If anything on this web site does not validate correctly, please contact the Site Administration, .

We have also endeavoured to achieve AA accessibility as measured against version 1.0 of the WCAG. We are aware however, that a number of the checkpoints of the WCAG are subjective — and although we are sure that we have met them squarely, there may be instances where interpretation may vary.