Root cause analysis

Root cause analysis (RCA) is a structured method used to analyse serious adverse events. The goal of RCA is to identify both active errors (errors occurring at the point of interface between practitioners and a complex system) and latent errors (the hidden problems within health care systems that contribute to adverse events). Participants may be involved in this activity through their department, practice or hospital and credits are earned according to the time required. 


Credits: Two credits per hour.


Evidence: Correspondence confirming participation in RCA, or short summary of the event and RCA including the outcome.


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