ANZCA and Medibank security update

23 January 2023

Medibank has advised ANZCA that it has started contacting via letter or email individual medical specialists and ancillary providers whose data have been impacted by the cybercrime incident in October 2022.

The notice details the types of data Medibank believes were stolen and released, actions providers can take to safeguard their online identity, and the support and services available.  
 
“While the type of provider information accessed during the incident is often available publicly, such as practice address and phone number, Medibank is writing to individual providers impacted and have committed to transparency regarding the details of this crime,” the update says. 
 
Providers can access an online copy of the notice here.
 
ANZCA has recently been made aware that some fellows have received phishing emails from a Victorian orthopaedic surgeon’s rooms that includes a link to access confidential patient details.
 
Information about the college’s phishing email warning can be found here.
 
Medibank’s provider cyber support page has more information on the resources available to providers.
 
The insurer says general provider updates will continue to be posted on Medibank’s cybercrime information and support for providers webpage.
 
Further information 
 
Medibank has advised there is no further action providers need to take.  However, more information is available through Medibank’s Hospital and Provider Advocacy team (HPAT) on 1300 130 460 (Mon-Fri, 9am-5pm AEDT). 
 
 
 

Last updated 16:02 23.01.2023