ANZCA Doctors' Support Program

Sometimes we’re confronted with issues that test our ability to cope.

As part of our ongoing support of our fellows, trainees and specialist international medical graduates (SIMGs), ANZCA has engaged the professional services of Converge International, a specialist in psychology, mental health and wellbeing who will provide a confidential and independent counselling and coaching service. 

Available 24/7, the ANZCA Doctors' Support Program is a professional counselling service that offers confidential support for a variety of work-related and personal problems that may be affecting you at work or at home. It's free for all ANZCA fellows, trainees, SIMGs and immediate family members. Converge counsellors are experienced in working with anaesthetists, pain medicine specialists and individuals in the medical profession.

What support can I get?

Converge International is a professional counselling service that offers confidential support for a variety of work-related and personal problems that may be affecting you at work or at home.

It gives you access to qualified professionals, including psychologists, social workers, counsellors and management coaches. 

Depending on your preference, assistance can be provided face to face, via telephone or online live chat and services are available throughout Australia and New Zealand.

They can help with a range of issues and concerns, including:

  • Interpersonal conflict and tension.
  • Work-related stress.
  • Critical incident response. 
  • Harassment and grievances.
  • Relationship or family matters.
  • Personal and emotional stress.
  • Mental health concerns.
  • Personal crisis or trauma.

How do I make an appointment?

To speak with a counsellor over the phone or make an appointment to see a consultant for a face-to-face session:

  • Telephone 1300 687 327 in Australia or 0800 666 367 in New Zealand.
  • Email eap@convergeintl.com.au
  • Or you can get in touch via the apps. Download Google Play or Apple.
  • Identify yourself as an ANZCA fellow, trainee or SIMG (or a family member).
  • Appointments are available from 8am to 6pm Monday-Friday (excluding public holidays).
  • 24/7 emergency telephone counselling is available.

Online resources

Converge International has a free mobile phone app “EAP connect”, where you can access resources and articles, you will also find meditation apps to help learn mindfulness techniques but most of all you can book and manage your appointments.

Aboriginal and Torres Strait Islander people’s helpline

ANZCA’s doctors’ support program, Converge International, offer specialised support with their Aboriginal and Torres Strait Islander consultants who demonstrate an in-depth cultural understanding and required approaches for specialist advice, on indigenous issues. We understand that people face many challenges in their lives and sometimes, these require specialised support. The counsellors providing this support are specialists with specific social or cultural experience, knowledge and understanding.

Please call 1300 287 432 or to access this support confidentially.

What other support is available to me?

​Our Doctors' health and wellbeing page has more information on the wide range of services, groups and resources available to our fellows, trainees and SIMGs that are desined to support you with the personal and professional issues that can adversely affect your wellbeing.

Support during the COVID-19 pandemic

A confidential live chat with a counsellor is available 24/7. You can also access the Coronavirus Support and Resource Hub through our client online portal. 

1.        Navigate to Converge International  in your preferred web browser. 
2.        Hover your mouse curser over Portal Login at the top right hand side of the screen 
3.        Enter Username: ANZCA
4.        Enter Password: ANZCA  and click LOGIN
5.        Click on the coronavirus tile under the Coronavirus resources hub banner



 
Last updated 13:58 26.08.2020